What Support Is Available With 24 Hour Live In Care?
Each client has individual needs and requires varying degrees of support, there is NO standard package. The support required may range from simple housekeeping and companionship to more complex personal care. Some clients require ongoing 24 hour support while others may require support for shorter periods of convalescence and recuperation following an illness.
Some clients simply need help with getting around, cooking, light housework, companionship, prompting medication, etc. Other clients often need a greater level of service. They may require assistance with their personal care and may also have severe mobility problems or other problems associated with conditions such as:
- Arthritis
- Osteoporosis
- Infections
- Physical incapacity or chronic illness
- Stroke or paralysis
- Parkinson’s disease
- Forms of Dementia, i.e. Alzheimer’s disease
- A recent operation
24 Hour Care is Available:
- For short periods of respite - for a few weeks; perhaps following a stay in hospital or while your family takes a holiday
- On an ongoing or indefinite basis
Click here to find about the different levels of care
Our Goal
– is to enable people of all ages and with all forms of physical and mental conditions to live in their own home and enjoy the highest standards and quality of life achievable.Our Objective
– is to provide the appropriate care requirements for our clients to enable them to enjoy life and to live happily and in comfort.What we really mean – is that we like clients to be happy, to laugh and have fun, to enjoy themselves and to have a good active social life for as long as possible. If personal care is required then we hope to provide this in a caring, dignified and professional manner.
Each of our clients is an individual with his or her own personal needs, preferences, priorities and care needs. Our aim is to provide a carer whose personality, interests, skills and experience matches your requirements.
How we operate
Our service is ideal whether care is required for medium, long term or for short periods.We provide two different services – The Standard Introductory Service and the Platinum Service.
There are differences between the two services but the following points are similar to both services.- Once an assessment has been completed a carer is usually booked for a short trial period depending on the preference of the client
- Clients have the opportunity if they wish to interview the carer prior to confirming the booking
- Carers normally work each day of the booking and therefore consideration is given at the assessment to the type of duties they will undertake and the times they are required to work each day. Carers will then know the expectations in advance of meeting the client for the first time.
- Some agencies charge a fee and expect the carer to be paid for days spent travelling–WE DO NOT. The carer and the agency only charge for the working days. If a carer starts work for a week on a Monday at 2pm we expect her to finish work on a Monday at 2pm (7 full 24 hour periods–not 8 or 9 )
Staff development and training is essential to providing a high quality service–all staff have access to a wide range of training opportunities and we will provide or advise on specific training to meet an individual clients care requirements.
Good Communication is absolutely essential – Care Managers will maintain regular personal channels of communication with clients and their families.
Levels Of Service: Platinum and Introductory Services
We provide 3 main levels of service:- Support Level 1 – Household management tasks, Cooking, Companionship
- Support Level 2 – includes level 1 + Basic Personal Care
- Support Level 3 – includes level 1 + Advanced Personal Care